Privacy Policy

Introduction

Saisamsthan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our organization, including the Saisamsthan Website and the Saisamsthan Mobile App, collects, uses, discloses, and safeguards your information when you visit our website or use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or download the application.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Website and Mobile App includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or our Mobile App, or when you choose to participate in various activities related to the Application.

Specific data points we collect include:

• Identity Data: Full name, Date of Birth (for age group assignment and verification), Gender.
• Contact Data: Mailing address, email address, phone number.
• Emergency Contact Information: Name and phone number of a designated contact person for emergencies during volunteer shifts or events.
• Profile Data: Username and password, purchases or donations made by you, your interests, preferences, volunteer skills, and shift history.

Derivative Data & Mobile Device Access

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

If you use our Mobile Application, we may request access or permission to certain features from your mobile device, including:

• Mobile Device ID: To uniquely identify your device for push notifications and security.
• Push Notifications: We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Mobile Application to:

• Create and manage your account.
• Process your donations and generate tax receipts.
• Coordinate volunteer shifts and schedules.
• Email you regarding your account, shifts, or upcoming events.
• Notify you of updates to the Application or Website.
• Respond to product and customer service requests.
• Request feedback and contact you about your use of the Site/Application.
• Resolve disputes and troubleshoot problems.
• Comply with legal obligations.

Disclosure of Your Information

We generally do not share your personal information with third parties for marketing purposes. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery (e.g., SendGrid), hosting services (e.g., Supabase, Railway), customer service, and marketing assistance.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. Your password is encrypted (hashed) before being stored in our database. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Retention and Deletion of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights: You have the right to request access to the personal data we hold about you and to ask for your data to be corrected, updated, or deleted.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data has been collected from children under age 13, please contact us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: